Introduzione

Il canale #ubuntu-it sta crescendo molto e velocemente. Essendo la casa di molti utenti che aiutano, e di altrettanti che cercano aiuto, lo scopo della gestione del canale stesso è quello di mantenere un clima professionale e amichevole. Data la continua crescita, le regole non scritte, sottointese, verranno trascritte e rappresenteranno le poche linee guida che dovranno essere rispettate dagli utenti nel canale.

Linee Guida

Codice di Condotta

Il [http://www.ubuntu-it.org/index.php?page=Il_Codice_di_Condotta Codice di Condotta] deve essere sempre #### TODO

The [WWW] Code of Conduct should always be obeyed

• • This one should not need further explanation, the Code of Conduct forms the basics of the pleasant atmosphere in Ubuntu. Being nice to each other, being cooperative and respecting each other is a must.

Don't flood the channel

• • Flooding the channel disrupts all conversations. Please don't do it. If you want to show large texts, such as errors, use [WWW] the pastebin

Don't use public away messages

• • [WWW] Really, dont! Imagine 600 people doing that. It's not a pretty sight. Changing your nick to user-away is frowned upon. If you use away messages, you may get kicked without warning. Given that you are away, a warning would not help anyway; consider a kick to be a warning since it can be followed by a ban if you don't stop using them. On that same thread, you shouldn't spam the channel with the music you are playing currently. If you want to set away do it silently with "/away Reason" then when someone uses your name they are told you are away and the channel is not disturbed. This is a help channel, not a social one. #ubuntu-offtopic is the social channel frequented by quite a few users of #ubuntu

Don't repeat your question every few minutes

• • #ubuntu is a support channel, this means lots of people are asking questions. We do our best to answer them all but are not omniscient. If you don't get answers immediately, please wait a few minutes before asking again. If it's busy: wait even longer. If no one answers: don't get mad, maybe no one who is around right now knows. You can always try the [WWW] ubuntu-users mailinglist.

Bot abuse

• • #ubuntu has an infobot called ubotu. Do not abuse this bot, or use a lot of triggers in a short amount of time. Adding spam or stupid items to the bot will cause you to be excluded from the channel. More info on ubotu can be found on his wikipage.

English, please

• • #ubuntu is an English language channel. There are Ubuntu channels in other languages. If you speak in #ubuntu in another language you will be pointed to these channels. The infobot has triggers like !es for Spanish, !nl for Dutch, !fr for French and so on.

Language and Subject

• • #ubuntu is visited by people whose ages vary, and whose tolerances of language and subject choice vary equally as much. Please be considerate of everyone and keep #ubuntu family friendly. Avoid the use of swearing and touchy subject choices such as race, religion, politics, gender and sexuality. For general chatter you can visit #ubuntu-offtopic, please note that even in there, swearing and other annoyances will not be appreciated.

Don't be annoying

• • Flooding, away messages, repeating and bot abuse are not the only ways you can be annoying. Personal attacks when things don't go as planned, continued misbehaving after you have been advised against, and similar behaviour will be rewarded with a ban.

When helping: be helpful

• • #ubuntu welcomes any help, but we do ask you to stay as helpful as possible. If you get stuck, say so instead of guessing; someone else will step up and continue. There are heaps of information available on the wiki, [WWW] in the infobot and at other places. Try to familiarize yourself with that information. Telling people to RTFM or to "just google it" is not very polite, find them a url or at least give them some directions to documentation they can use. Please try to avoid outdated, or possibly wrong information.

Don't ask for operator privileges

• • It won't help. Whenever #ubuntu needs new operators, we will ask the helpful and polite members of the chat whether they want to take the responsibility. Don't ask to become an operator, you will only be ignored. Being an operator in #ubuntu is not a privilege, it's a responsibility.

Don't abuse the !ops trigger

• • Ubotu has a trigger called !ops which will call all #ubuntu operators. This trigger is only to be used in case of channel abuse (flooding, trolling etc...). Abusing this trigger for other things will annoy the channel operators, who may remove you from the channel.

Please dont bring bots

• • There already are 3 bots: ubuntulog (logging), ubotu (factoids) and Ubugtu (bugtracker/meeting/fun) - there really is no need for more bots.

The operators in #ubuntu have all signed the Ubuntu Code of Conduct. Most of them are also Ubuntu Members, which means they are active contributors to Ubuntu and the Ubuntu community. This however does not mean they stand above others. They do their best to keep #ubuntu a friendly place, but they're also human so they make mistakes. If you disagree with the decision of an operator, then talk to him about it in a polite manner. Cursing and swearing will not help, so please don't do that. If talking to the operator personally does not give you a solution you like, then talk to another operator. If neither helps, write down the issue and bring it to the next Community Council meeting. You should make full, unedited logs available of anything you don't agree with. So far this measure has been needed in less than a handful of instances, which is a good indication that simply talking to operators will work.

Whatever you do in case of conflict: Do NOT go to #ubuntu-devel. #ubuntu-devel is for development discussion, not for escalating issues from #ubuntu. The people in #ubuntu-devel can't and won't help you.

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